If you are an existing customer and wish to make a payment, or devise a payment plan, you must firstly ensure that you can afford the payment that you are making
Please call 01923 800 397 to discuss the payment arrangements on offer, and to go through an affordability check.
Payments can be made by card, direct debit, standing order, by cheque or postal order or by card payment between 09:00 and 17:00 Monday to Friday
At Paladin Commercial, customer focus lies at its core principles, and as a result our treating customers fairly policy is an integral part of those principles.
Officially, a firm must pay due regard to the interests of its customers and must treat them fairly. Paladin requires all of our staff to apply the principles of TCF in their work, regardless of their role.
Paladin will take individual circumstances into account and apply the six TCF outcomes that the FCA believes constitutes fair treatment.