About Us

We aim to be a trusted partner to every business we work with, delivering tangible results with transparent communication, a flexible approach, and a deep understanding of each client’s individual circumstances.

We pride ourselves on being adaptable and contribute our international success to our dedicated multi-lingual team who are able to support you in your local language.

No two businesses ever have identical needs, and what defines Paladin as a business is our flexibility to meet your needs as the change, and provide up-to-date, strategic guidance to ensure you receive the best service we can provide.

Our History

Since opening our doors in 1997, we’ve collected over £1 billion worth of our customers’ overdue receivables, and have concluded over 150,000 accounts, building a strong portfolio of internationally-based clients both big and small.

We are authorised and regulated by the Financial Conduct Authority and are members of the Credit Services Association (CSA) and American Collectors Association (ACA).

At the heart of our business is our strong commitment to our clients, and we’re proud to have developed long-term international relationships that are built on a common goal and mutual trust, and elevated thanks to our experienced team of multi-lingual staff always on-hand to assist you.

We believe in total transparency, ensuring our clients never pay for unrecovered debts and always receive a consistently high service when dealing with us.

It’s this core value that has allowed us to continue to thrive in the credit solutions industry.